Manager charged with hiring a hit man.

Why do bartenders, waiters and waitresses pay at tax rate so much higher than the fat cats pay on their millions?

Sometimes street justice can be an effective deterrent … but it may come at a steep price.

There are times in life when no response seems adequate.  When through fate and circumstance you have been placed in a situation so absurd that you have no

A bit of insight from The Bitchy Waiter

I have been a hostess at a corporate establishment for a few years and a couple weeks ago I encountered my worst customer ever! It was a busy Friday night and the wait was about 1 1/2 hours long. A

Generally I try to focus on tips on how to be a better server, a better manager, or just my random musings on the industry when I sit down to write for this blo

On a recent visit to McDonald’s I spied a Hello Kitty toy in a Happy Meal, and I…

There are certain signs that no server wants to see at their restaurant or in their section.  Walking in to see any of these signs as they arrive for another s