Seven habits to avoid in order to be a better restaurant manager

Restaurants establish codes of conduct to ensure positive dining experience for all guests.

As promised, I’m bringing you another series of posts on one topic this week. This time, we’re focusing on hiring & recruitment in the food service and hospitality industry — in other words, h…

I have written previously about scams servers use to rip off restaurants and how to avoid them. These are not the only scams that restaurant managers need to be aware of. There are a number of tricks that scammers use to defraud restaurants.

Along with factors related to location, concept and marketing, one of the keys to determining a restaurant or bar’s success is the quality of its staff. How we…

I’m working already 20 years in the restaurant business and I think I can say I know how to do it. I’m very easy to manage, but even better if you keep the

If you are in the restaurant industry in a managerial capacity, this post is probably going to represent a gut check. I am speaking to you today on behalf of your former guests and current front line employees.

Chicken fingers. Mac ‘n cheese. You know the drill. But it’s still notable, if unsurprising, that 97 percent of the “kids meals” available at top restaurant chains around the country don’t meet an expert’s panel of recommended nutritional standards, according to a recent study by the Center for Science in the Public Interest (the organization […]

It’s hard enough being in the restaurant business: the conventional wisdom is that 9 out of 10 restaurants fail in the first year. With the extraordinary cost of overhead, the difficulty of getting and keeping good staff, the challenges of a difficult economy, and the general difficulty of the hospitality industry, it’s no surprise that […]