There’s times where we think we are invincible and can work 15 hour shifts, 7 days a week. But something can go horribly wrong if you’re not careful.

No, not my book. Sorry to get you all excited. No, it’s Tips²: Tips For Improving Your Tips by David Hayden of the Hospitality Formula Network. Let me be blunt – if you are a waiter/server/bartende…

Serving a table for one is no different to serving a group of people. There are some things that you should look out for with solo diners, like these things

One of the most difficult situations any server faces is the hostile guest.  I call them hostile, because they are angry with you long before you have even

We all know that a good joke can really lighten the mood with a table.  Most servers are also aware that we are not stand up comedians.  Standing in front

So I was watching Ramsey’s Kitchen Nightmare’s the other night and saw a server make foil swan.  I fully expected Chef Ramsey to lose his mind, but he seemed t

A top sommelier gives tips on the questions to ask to recommend the perfect bottle of wine.

An interesting “Dear Tip20! question was posed to the blog. I’m going to reproduce the question and answer and then give my own viewpoint: Tip20! User Question: “Hi, I’m a server at a breakfast pla…

Bugs and viruses can be spread quite easily in a restaurant setting, we come in contact with food, beverages and other people all the time. Wash your hands!