Is it more offensive for me to call them a bad parent or for them to accuse me of being an uber-creep?

Dear Helena, I was at a restaurant the other night and asked the server to turn the music down. She seemed irritated. She launched into a long speech about how

Dear Independent Restaurant Owner, I really appreciate what you…

“They left me 15% and I didn’t even charge them for their drinks” –Rookie Server One of the fundamental truths you learn as a server is that hooking

There’s nothing quite like conversations in a bar … the quotable lines keep coming.

Social Media Marketing Podcast 173. In this episode Dan Lemin will explore online reviews and how to deal with bad and fraudulent reviews.

Danny Meyer recently announced that he would begin phasing tipping out of all thirteen of his restaurants in New York City. This has become a hot button issue that is increasingly front and center …

To tip or not to tip? Now, rising minimum wages and moves by high-profile chefs are putting the future of the tip line in jeopardy.