The offending piece of fish (click on image to enlarge) Even the best restaurants make mistakes. Common ones include spilling a…

 tagged banquets, can a restaurant keep part of my tips, gratuity, is a service charge legal, is a service charge the same as a tip, keeping part of the tip, l

Not long after Chet Jackson arrived in West Humboldt Park in 2011, he thought he’d found a way to get the drug dealers off the corners. He’d open a restaurant.

One of the most difficult situations any server faces is the hostile guest.  I call them hostile, because they are angry with you long before you have even

People complain about the smell of bacon. What is wrong with these people?

“Epiphany: noun- a sudden, intuitive perception of or insight into the reality or essential meaning of something, usually initiated by some simple, homely, or…

By Johan Ahlander, ReutersCOPENHAGEN – Danish restaurant Noma, crowned the world’s best restaurant three years running in one poll, on Friday apologized after 63 guests fell ill with sickness and diarrhea after visiting the haute cuisine establishment. According to  …

Once again we return to our So You Want My Job series, in which we interview men who are employed in desirable jobs and ask them about the reali

I had lunch today with my friends Emma and Senor Esparza.  They ate at Justus Drugstore last night.  Justus is on the outermost outskirts of what could be