It’s not every day that an Oakland restaurant headlines a Supreme Court ruling, but that’s what happened last Thursday when, with little fanfare, the court handed down its decision for American Express v. Italian Colors Restaurant. The case hinged on whether Italian Colors (2220 Mountain Blvd.) and several other restaurants could file a class-action suit […]

Editor note: This is the strangest story I have read in a while. 12 people from the health department and liquor control raid a restaurant at 10pm? Anyone ever experienced this?

No, we’re not talking the fanciest, trendiest, or even the ones with the most stars. These are the places that define how we eat out.

Over the last 15 years I have spent in the service industry, I have had to change my approach.  15 years ago, I was a gangly 6-foot tall 125-pound server w

  Am I right?  Let me know if this is different at your restaurant.

An interesting look at a rising trend,

A tool for restaurant industry professionals and hopefuls!

My father owns a small chain of restaurants; I grew up inside of restaurants. As an adult, I manage restaurants. This is the first in a series of restaurant operational knowledge.

My father owns a small chain of restaurants; I grew up inside of restaurants. As an adult, I manage restaurants. This is the second in a series of restaurant operational knowledge.