I love parties — of the cocktail, holiday, birthday, anniversary or wine and cheese varieties — and one of…

Some restaurants really don’t want to do it your way. Like many former restaurant servers, I have a lot of memories of customers who were almost too impossibly difficult to deal with.

Before there was The Hospitality Formula Network, or even my original blog on serving, there was draft of what would become Tips2: Tips For Improving Your T

The Internet is on fire with photos, memes and commentary about yet another f*cked up note left on a…

There are certain snacks and sips that were just too good to last forever — but they damn well…

With the explosion of social media, there has never been a better time than now for bars and restaurants to get on board with a customer loyalty program. Learn more with these tips.

Eddie C had his own way of looking at things, and his own old-school set of values.

A writer reflects on how her years of restaurant service continue to give her a unique perspective when dining out.

A very simple website for a Kansas City Snowcone stand that just screams summer even when it is cold outside. Does your website convey this sort of feeling to your guests?