Complaint handling for beginners: the guest is al-ways right :) Zhang Ziyi – Visa Commercial – YouTube.

I was searching around the internet and came across a restaurant in downtown Toronto that the average price for a couple to eat there was $250. Now this restaurant is located in a very expensive part of Toronto but $125 a person is to me quite a lot plus your tip afterward. But when I […]

Executive chef and restaurant consultant Chef Brian Duffy shares his tips on menu engineering, hiring, and more.

El Tequila restaurants in Oklahoma have been ordered to pay $2.1 million to its employees for willfully violating the minimum wage, overtime, and record-keeping provisions of the Fair Labor Standards Act. El Tequila is a popular Mexican restaurant, with four locations across Oklahoma.

Sometimes service is so bad you don’t want to leave a tip. Yet, is there ever a good reason for not leaving the right tip? Let’s look at this topic.

Restaurant servers are a highly diverse group of individuals.  I think within this occupation you can find as much diversity of backgrounds and beliefs as an

Hydrocarbons. They are kind of a big deal, and an integral part of everyday life – from stove tops to your car, you rely on hydrocarbons to get things done.

In Episode 14 of Secret Sauce, we look at the forces that are impacting owners of single location restaurants and small chains. The factors we discuss are the companies operating… More »

A General Mills recipe contest is targeting independent restaurants. The grand prize: $40,000, plus $10,000 for a local charity.